Privacy Policy

Basic Policy

Kyoei Denki Co., Ltd. (hereinafter referred to as “our company”) has a corporate philosophy of providing services that bring peace of mind and security to our customers, and we would like to help spread the word about the quality of our electrical component manufacturing business.
We believe that protecting our customers’ privacy and personal information is not only fundamental to our business activities, but also our social responsibility.
In order to respect the spirit of the Act on the Protection of Personal Information (hereinafter referred to as “Personal Information Protection Act”) and comply with related laws and regulations, we have established the following “Personal Information Protection Policy” and strive to protect personal information.

Initiatives regarding personal information protection

1.Acquisition and collection of personal information

When our company and businesses that have entered into contracts with us regarding the provision of personal information collect personal information, they do so by lawful and fair means, to an appropriate extent.
We collect personal information through such means as “inquiries,” “requests for quotes,” “membership registration,” “purchases and orders for products and other services, and payment information generated in connection with the fulfillment of those orders,” “registration for email newsletter distribution,” and “information obtained through Internet technology on our website (cookies, etc.).” In accordance with the above methods, we hold the personal information of customers who have done business with us and those we deem appropriate to be parties to whom we may introduce our products and services. Information on customers who have done business with us includes transaction and payment information, etc., and information on parties to whom we may introduce our products and services in the future (those who do not currently do business with us) includes information provided in questionnaires sent to us, information published in various rosters and lists, and information collected by our employees and when customers visit our office.

2.Use of all personal information held

Personal information held by our company will be used for the following purposes in the sale of products handled and other business activities of our company, in accordance with the Personal Information Protection Act and other related laws and regulations.

• To send email news and direct mail
• To respond to inquiries
• To record and organize the details of inquiries etc. that have been received and processed
• To improve services to customers
• To introduce and provide information on products and services that may be useful to customers in addition to the products and services that you have traded.
• To collect data on customer opinions and requests that will be useful for product development and research
• To use it for statistical information that does not identify personal information
• To outsource operations to businesses that have signed contracts with us regarding the provision of personal information

3.Regarding measures to protect personal information

We take all necessary security measures for the personal information we hold, including appropriate safety management measures. We also provide education and training to our employees on how to protect personal information, and we take every possible measure to manage the personal information we hold.

4.Disclosure and provision of personal information to third parties

As a general rule, we will not disclose or provide personal information to third parties without the individual’s permission.
When providing personal information to third parties, we will do so within the scope of the purposes of collection and use, in accordance with the Personal Information Protection Act and other relevant laws and regulations.

5.Regarding outsourcing of personal information processing

Personal information held by our company is entrusted to business partners who are bound by confidentiality obligations based on contracts with our company to the extent necessary to achieve the purpose of the contract with our customers. When entrusting such information, we exercise appropriate management and supervision, including entering into necessary written agreements.

6.Regarding requests and inquiries regarding disclosure, correction, etc. of personal information

As a general rule, requests for disclosure, correction, addition or deletion, suspension of use or erasure of personal information held by our company will be accepted only from the individual who is the subject of the personal information in question, and within reasonable delay.
Of these procedures, for disclosure requests, please submit your request in writing (a request for the disclosure and handling of personal information will be sent by mail, cash on delivery) and accompanied by an official form of identification to the address listed below. In this case, you will be responsible for the cost of sending the response by cash on delivery courier.
If you have any complaints or inquiries regarding our handling of personal information, please contact the address listed below.

7.Deletion and erasure of personal information

One year after the end of a transaction with a customer (or after obtaining the information if there is no transaction), we may delete or erase your personal information without obtaining your prior or subsequent consent.

Site Policy

The documents, photographs, illustrations, etc. on this website (hereinafter referred to as “content”) are protected by copyrights held by our company and its affiliates (hereinafter collectively referred to as “our company”)
and third parties.
Website users may copy the content by downloading or otherwise using it solely for personal, domestic, or other similar limited use.
Furthermore, our company assumes no responsibility for the content of other websites linked to this website.